The following privacy policy applies to all site visits, transactions, and agreements with dragoneurotrade.nl kvk 34118962
Version: 08-07-2024
We respect the privacy of visitors to our website and ensure that the personal information you provide to us is treated confidentially. Below you can read exactly how we do this, and which personal data we collect from you and for what purposes.
USE OF PERSONAL DATA
When using our website, we obtain certain information from you. This may include personal data. We store and use only the personal data that is directly provided by you, within the context of the service you requested (for example, via the contact form or to create an account), or which is clearly provided to us for processing. We will not use your personal data for other purposes unless you have given prior permission or we are permitted or required to do so by law.
Example: You place an order. To complete your order, we need to store and process your personal data. We also pass on this data to our carrier so your order can be shipped. Additionally, we may check with the postal code and house number you provided to ensure it is a valid address.
PURPOSES OF USE
To serve you optimally, it is necessary for dragoneurotrade.nl to store your personal data in certain cases. dragoneurotrade.nl uses your personal data for:
- granting access to our website;
- using the functionalities on our website;
- sending a newsletter if you subscribe to it;
- enabling the placement of an order;
- enabling the creation of an account;
- processing an order, including shipping the package;
- enabling a chat conversation;
- optimizing advertisements;
DESCRIPTION OF PERSONAL DATA
For the purposes mentioned above, we will process the following personal data from you:
- First name;
- Last name;
- Country;
- Address;
- Postal code;
- City;
- Phone number;
- Email address;
- IP address;
- technical browser information;
RETENTION PERIODS
We use software in which historical data is stored. Currently, our software for processing your order does not have an automated option to delete your data. If you want your data to be deleted, you can submit a request to us for this purpose.
CONFIDENTIALITY & THIRD-PARTY DISCLOSURE
We handle your personal data confidentially. The personal data we collect through our website will not be disclosed to third parties for direct marketing purposes of these parties. Furthermore, we will not disclose the data provided by you to other parties unless you have given prior permission, it is necessary in the context of executing the agreement, or we are permitted or required to do so by law.
Parties that may access your personal data are:
Analytics and statistics
- Google Analytics :: IP Address :: To collect visitor statistics
Newsletters
- Mailchimp :: Name and email if you subscribe :: Regarding the subscription form for our newsletter
Social Media
- Facebook :: To measure your visit to our site so we know who visits our site
Chat function
- Zopim :: To offer the chat functionality on our webshop
Marketing
- Google :: To display ads after you visit our site
Online payment of your order
To enable online payment of your order, we work with PSPs that hold a banking license and will process your data accordingly. Depending on the chosen payment method, they will – where necessary and at their own discretion – pass on your personal data to the party handling the payment, such as Mastercard or Visa, PayPal or iDeal. By placing an order, you agree to the provision of your data to these parties to enable your payment.
Shipping of your order
To ship your order, we collaborate with various carriers, including TRANSPORTEUR. To pre-notify your order and send a track & trace link, we share your personal data in the form of a pre-notification and a shipping label. By placing an order, you agree to the provision of your data to these parties to enable the shipment of your order.
DATA SECURITY
dragoneurotrade.nl uses careful security procedures to protect the processed data, including preventing unauthorized access to these data. We ensure that only the necessary persons have access to your data and that access to your personal data is protected. We use long passwords that are not stored online. Only authorized persons within our company have access to your personal data, and all our employees are subject to a confidentiality agreement they have signed.
The manager of our webshop guarantees the following procedure regarding the security of our data. For the security of other systems we use to serve you, you can contact us.
COOKIES
Cookies are used on this website to track display preferences. We also use functional cookies to keep track of your language selection and shopping cart. This ensures that your cart remains filled with your selection when you return at a later time. Cookies are small information files that can be automatically stored on or read from your device (including a PC, laptop, notebook, tablet, or smartphone) when you visit a website. The storage of the cookie takes place on your own device and not with us. This storage or reading occurs via the web browser on the device. The information a cookie obtains about your website use can be transferred to our own secure servers of dragoneurotrade.nl or those of a third party.
Cookies on our website are used to:
- enable functionalities of the website and to protect the website (technical or functional cookies);
- analyze the use of the website and improve the website based on this analysis (analytical cookies);
- enable sharing of our website via social media (social media cookies);
TECHNICAL OR FUNCTIONAL COOKIES
The primary purpose of cookies is to save you time and effort. For example, if you adjust a webpage to your personal preferences or navigate within a website, cookies remember the chosen settings and preferences for future use. When you revisit the website later, the previously entered data can be retrieved by the cookies, allowing you to use the website’s possibilities as you set them before. We use the following technical cookies:
- Shopping cart cookie :: remembers which items you placed in your shopping cart
- Wishlist cookie :: remembers which items you placed in your wishlist
- Language cookie :: remembers which language you selected
ANALYTICAL COOKIES
Additionally, cookies are used on this website to track statistics, giving us insight into the use of our website and the effectiveness of our campaigns. We use the following analytical cookies:
- Google.com :: Google Analytics
- AddThis :: Statistics on social share options and the number of times a page has been shared
ADVERTISING COOKIES
We also use advertising cookies to improve the online advertising offer for you and gain insight into our campaign performance. We use the following advertising cookies:
- Doubleclick.net :: Google remarketing
- Facebook.com :: Facebook remarketing
SOCIAL MEDIA COOKIES
To enable you to share our website information via various social media channels, we use the following cookies:
- Facebook :: Facebook
PARTIES OUTSIDE THE EU
These are parties that set cookies and are located outside the EU.
- MailChimp
ENABLING AND DISABLING COOKIES
You can choose whether to accept cookies or not. Most browsers automatically accept cookies, but you can usually change your browser settings to not accept cookies if you prefer (read the instructions for your browser here). If you choose not to accept cookies, you may not be able to fully use the interactive features of this website or other websites you visit. For example, without cookies, we cannot remember what is in your shopping cart, making checkout difficult.
DELETING COOKIES
Most cookies have an expiration date. This means that they automatically expire after a certain period and no longer register data from your site visit. You can also choose to delete the cookies manually before the expiration date has passed. For more information, please consult your browser’s manual.
PROFILING
Profiling involves collecting profiles where, in addition to personal data, the displayed (online) behavior is stored to create a complete profile of data and behavior. dragoneurotrade.nl does not use profiling.
LINKS TO OTHER THIRD-PARTY WEBSITES
Our web pages contain links to other websites. This privacy and cookie statement does not apply to third-party websites connected to our website through links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy policy of these websites before using them.
YOUR LEGAL RIGHTS
You may request dragoneurotrade.nl to access the data stored about you. You can also request dragoneurotrade.nl to change, transfer, supplement, or delete these data. You can do this by contacting us via the email form, sending us an email via the email address on our contact page, or otherwise notifying us in writing. We do not handle requests by phone as this is prone to errors. We may ask you to identify yourself because we want to ensure we are dealing with the correct person.
- Right of access: you have the right to know what personal data we have collected about you;
- Right to data portability: you have the right to receive your data in a file so you can use it as you wish;
- Right to correction: you have the right to change data after access, where possible after logging in;
- Right to deletion: you have the right to be forgotten. After the request, we will delete your data from our system;
CHANGES TO THIS PRIVACY AND COOKIE STATEMENT
We reserve the right to adjust this privacy and cookie statement. Changes will be published on our website. It is therefore advisable to consult this page regularly to be aware of any changes.
DATA PROTECTION AUTHORITY
Of course, we are happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you have the right to file a complaint with the Data Protection Authority against our processing of your personal data. You can contact the Data Protection Authority for this.
RESPONSIBLE PARTY
Within dragoneurotrade.nl, the responsible party for personal data is:
Name: Jun Zhang
Contact details: info@dragoneurotrade.nl
